Enterprise

Transforming Your Worklife

Provide companies with an efficient way to communicate with VoIP and video call.
Easily live stream training and coaching so all employee can benefit from them anywhere. Enriched with screen sharing and whiteboarding features, the presenter can deliver the best training & coaching experience.
Provide companies with a tool to help employees work as a team even if they are not in office. Voice, video, and chat groups enable employees to work efficiently anywhere.
Allows you to have a virtual meetings with your colleagues around the world via video conference. A moderated conference enriched with screen sharing and whiteboarding to ensure the best quality virtual meeting.

Retail

Engage Your Customer. The Way They Like

Provide your customers with new and exciting shopping experiences. Live stream interactively where the sellers and buyers can communicate and make a purchase.
Help your customers find the product they need. Users only need to type one word and the Bot will offer several related products.
Provide a nonstop and instant customer service with an automated chatbot that understands each costumer's needs.
Let your customers efortlessly ask and find information about the desired product by using VoIP, video call, and/or chat.

Hospitality

White Gloves Service Means You Care

CPaaS can provide voice communication as part of the booking and customer service process. In addition to providing a more seamless customer experience, CPaaS technology also keeps all calls and communication within the app, discouraging users from arranging bookings outside the booking system (a source of revenue leakage).
Pay attention to detail when it comes to serving your customer. You can automatically alert customers to gate changes or room swaps. In another case, whenever a delay in your service happens you can always benefit from the in-app messaging and calling features to personally help the customer and fix the failed service such as helping them to reorganized their itinerary that has been affected by your wrongdoings. It also grants customers the power to message their agents or hotel management with requests or questions helps all parties stay on top of reservations or itinerary changes.
Customer service in the hospitality industry is king. Every interaction has the power to boost customer experience, reviews, and referrals or turn prospects off. We can provide nonstop and instant customer service in different ways; VoIP, video call, chat, and an automated chatbot that understands each customer's needs.

Finance

Finance Made Easier

Easily acquire new customers by allowing them to open an account from their mobile phones. Customer can conduct live video calls and show the required documents to the teller without having to go to the bank.
Provide a nonstop and instant customer service with an automated chatbot that understands each customer's needs.
Easily inform customers about new policies or products through live streaming. Customers can have live interactions with the streamer via instant messaging.
Provide your customers with fast and easy ways to handle damage claims and make it possible to settle the claim via video call. The review and the damage claims can be easily documented through video calling. So there is no need for an on-site visit from a surveyor in many cases.

Real Estate

No Walls can Get in the Way of You and Your Customers

Provide your customers with new and exciting experiences. In-app messaging further simplifies the process for potential buyers by connecting clients directly to real estate agents in real time.
Help your customers find the product they need. Users only need to type one word and the Bot will offer several related products.
CPaaS has also become a useful tool in the increasingly popular practice of providing virtual home tours, where the real estate agent guides individual prospects through the house using little more than a smart device, offering a more interactive take on livestreaming or static videos hosted on online platforms. For attendees, the ability to attend from a screen is easier than making time for an in-person visit, which opens the property to a broader selection of visitors.

Healthcare

Advanced Healthcare Made Personal

Easily conduct health training or coaching sessions for patients by using the live streaming feature. Viewers can interact with the streamer via the chat feature within the live stream.
Connect with your patients from anywhere in real time. VoIP/Video Call, IM enable you tocommunicate instantly with your patients.

Education

Learn in Ways that aren’t Otherwise Possible or Practical Using Interactive Technologies

Teach classes live from anywhere around the world. Educators can provide live interactive classes that allows students to discuss, ask, and present anywhere they are.
Members can communicate with other members or educators in real-time to ask or discuss class materials using the VoIP, video call, or chat features.
Students and educators can easily discuss using group video calls that allows the use of screen sharing and whiteboarding to ensure the clearest communication.

Transportation and Logistics

Connecting Mobility with Technology

You can integrate customer-messaging to send automated critical alerts through voice, or chat app in real time, informing a customer about the status of their package, the estimated time of delivery, or any anticipated delivery delays. They can also establish failover protocol, so if the customer doesn't receive the message, for example, the message will be pushed through another channel, such as voice. Moreover, customers can use two-way messaging functionality to reschedule the delivery of their package if they won't be available to accept it. A good system can automatically route the messages to the right department based on content and context.
Anonymous communication is critical for transport companies regardless of what they haul. CPaaS technology enables the driver to give direct communication with their customer without sharing the customer's private number.
Provide a nonstop and instant customer service with an automated chatbot that understands each customer's needs. Let your customers effortlessly ask and find information about the desired product by using VoIP, video call, and/or chat.

Wholesale Distribution

More Agile, Nimble, Efficient, and Customer-Centric

Distributors need agility to connect all aspects of the partner ecosystem, including suppliers and customers. They need new technologies to create and expand a digital ecosystem. CPaaS will leverage those challenges and bring agility to bridge communication of all entities within ecosystem.
Traditionally, success and profitability in the wholesale distribution industry centered on operational efficiency and supply chain management. But that approach now needs to extend through to customer engagement and services innovation. CPaaS bring agility to fulfill that demand by providing VoIP, Video Call, Live Streaming, or Chat features.

Food and Beverages

Feel Their Thoughts, Feel Their Tummy

Provide your customers with new and exciting experiences. Live stream interactively where the business and customer can communicate and make a purchase.
Help your customers find the product they need. Users only need to type one word and the Bot will offer several related products.
Provide a nonstop and instant customer service with an automated chatbot that understands each customer's needs. Let your customers effortlessly ask and find information about the desired product by using VoIP, video call, and/or chat.

Brand

Connecting The Dots

Provide a nonstop and instant customer service with automated chatbot.
Increase your brand awareness by broadcasting your live marketing sessions. Use the current technology to introduce your products, increase brand awareness and attract more customers.

Customer Support / Helpdesk

Customer Support. Simplified

IP based voice and video call enables your customers to reach you with no charge and no hassle anywhere.
Allowing you and your customers to easily interact with each other in your application. Your customers don’t need to disclose their private number. You can also reduce customer support costs by eliminating the need of third party customer support.


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